| Problem Types | Sub Types |
|---|---|
| The refrigerator doesn’t get cold at all | Is the refrigerator plugged in properly? |
| Check the fuse box for blown fuse or tripped circuit breaker | |
| The refrigerator doesn’t get cold enough | Is the refrigerator placed in the direct sunlight? |
| Is the refrigerator placed near heat source? | |
| Is the temp control dial set to Cold? | |
| Is the food stored too much? | |
| Is the door being Opened and closed too frequently | |
| Is the door being slightly open? | |
| Foods in the refrigerator compartment freezes | Is the temp control dial set to Coldest? |
| Do you place the high moisture food and vegetable at the inner part of the shelf nearby the cold air vent? | |
| The inside is smelling | Do you store odor food without wrapping it? |
| Sound is noisy | Make sure the refrigerator is installed firmly |
| Is the refrigerator is touching the wall | |
| There are waving and distortion on the door surface | Slight waving and distortion are generated in the manufacuring process of the product. They may be conspicuous according the position the light source and the brightness, but there is no problem with the performance |
| The surface of the refrigerator is hot | The refrigerator contains the dew prevention and heat radiation pipes, especially the back and side may be heated when starting up or if the door is frequently opened and closed. |
| If a door is shut other doors may open | The air duct of two compartment is connected. When close one of the door, another door may be opened by the wind pressure. This is normal phenomenon |
| Does it have any abnormal sound | The sound like water flowing and boiling water are sound of the cooling liquid. |
| A creaking sound comes from the storage compartment. It is the sound caused by the friction of the parts due to temperature change. |